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Get in Touch

Thank you for visiting Spinko. We value your feedback, questions, and suggestions. This page outlines the best ways to contact us and clarifies what we can and cannot assist you with. Please read through the sections carefully to ensure your inquiry is directed appropriately.

As an independent review and affiliate website, Spinko operates separately from any online casino or sportsbook. We do not manage player accounts, process transactions, or provide direct customer support for gaming operators.

Who We Are (Independent Review Site)

Spinko is an independent website dedicated to reviewing and evaluating online gambling brands, including casinos and sportsbooks. Our purpose is to provide unbiased information, detailed analyses, and helpful guides to assist players in making informed decisions. We research, test, and report on various aspects of online gaming platforms, from game selection and bonus offers to payment methods and customer service quality. Our content is created by a team of experienced industry professionals.

It is crucial to understand that Spinko is not an online casino operator. We do not host games, accept wagers, or hold any player funds. We are an informational resource and an affiliate partner, meaning we may earn a commission when users sign up or make deposits through our links, at no extra cost to the user.

What We Can Help With

We are here to assist with matters directly related to the content and operation of the Spinko website. Please contact us for the following:

  • Feedback on our reviews: If you have comments, corrections, or additional information regarding any of our casino or sportsbook reviews.
  • Content suggestions: Ideas for new articles, guides, or topics you would like Spinko to cover.
  • Reporting broken links or website errors: If you encounter any technical issues while browsing Spinko.
  • Partnership and advertising inquiries: For potential collaborations, advertising opportunities, or business proposals.
  • General questions about Spinko: Any inquiries about our mission, methodology, or how we operate as an independent review site.

What We Cannot Help With

As an independent review site, Spinko cannot assist with issues pertaining to specific online casinos or sportsbooks. We do not have access to operator systems or player data. Therefore, we cannot help with:

  • Player account issues: This includes account registration problems, login difficulties, or account verification (KYC) processes.
  • Deposit and withdrawal problems: We cannot resolve issues related to funding your account, withdrawing winnings, or payment method disputes.
  • Bonus and promotion inquiries: Questions about specific bonus terms, wagering requirements, or claiming promotional offers must be directed to the operator.
  • Game-related issues: Problems with game fairness, software glitches, or specific game rules are beyond our scope.
  • Disputes with operators: We cannot mediate or resolve disputes between players and online casinos or sportsbooks.
  • Customer support for operators: We do not offer live chat, phone, or email support for any online gambling brand.

Account, Deposit and Withdrawal Issues

If you are experiencing any problems related to your player account, deposits, withdrawals, bonus claims, or gameplay, you must contact the customer support team of the specific online casino or sportsbook where you hold an account. They are the only entity with access to your account information and the ability to resolve such issues. Most operators provide multiple contact channels, including live chat, email, and sometimes phone support, which can be found directly on their website.

Spinko reiterates that we do not hold player accounts, process transactions, or manage any aspect of an online gambling operator's business. We are solely an informational and review platform.

For all legal inquiries, including regulatory compliance questions, contractual matters, or any other legal correspondence related to Spinko, please use the dedicated email address provided below. We request that all legal communications be sent in writing to ensure proper documentation and review by our legal team.

Email: legal@

Spinko respects intellectual property rights. If you believe that any content published on our website infringes upon your copyright or violates the Digital Millennium Copyright Act (DMCA), please send a formal notice to our designated agent using the email address below. Your notice should include all information required by the DMCA, such as identification of the copyrighted work, identification of the infringing material, your contact information, and a statement of good faith belief.

Email: dmca@

Responsible Gambling Resources

Spinko is committed to promoting responsible gambling. While we do not provide direct counseling or support for gambling-related harm, we strongly encourage anyone struggling with gambling issues to seek professional help. If you or someone you know needs assistance, please reach out to reputable organizations dedicated to responsible gambling support. These organizations offer confidential advice, resources, and various support programs. You can typically find links to such resources on the websites of licensed online casinos and sportsbooks, as well as through national gambling helplines.

Response Times

We endeavor to respond to all legitimate inquiries promptly. Our typical response time for general website-related queries, feedback, and partnership requests is within 2-3 business days. Legal and DMCA inquiries will be prioritized and handled by the appropriate department, with response times varying depending on the complexity of the matter. Please note that inquiries sent to the incorrect department may experience delays as they are redirected internally. We appreciate your patience and understanding.